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Find answers to the most common questions about our cleaning services, booking process, payments and more.

CleanShyn Clean Spaces Customer
Same Spaces Brighter Lives ♡
GENERAL

Questions

8 Questions
CleanShyn is a professional cleaning service platform for both car and home. We provide high-quality, reliable and eco-friendly cleaning services through trained and verified professionals, helping you enjoy cleaner, healthier and brighter spaces.
Simply click Book Now, choose your car model or home BHK size, pick a convenient date and time slot, enter your address, and confirm. No mandatory advance signup is needed.
We currently serve Bhubaneswar, Cuttack, and surrounding regions in Odisha. Enter your pincode or area on our website to confirm doorstep availability.
Yes! We only use lab-tested, non-toxic, biodegradable, and pet/child-safe products that preserve delicate vehicle paint, interior fabrics, and home surfaces.
Someone should be available to grant access to the vehicle or home and to share the 6-digit completion OTP with our specialist once the cleaning is finished to your satisfaction.
Car detailing takes between 45 to 75 minutes. Home cleaning sessions range from 2 to 5 hours depending on BHK dimensions and chosen add-ons.
Yes, you can easily reschedule or cancel up to 2 hours before the scheduled time slot via your account dashboard or phone support with full fee protection.
Our support team is available daily from 8 AM to 10 PM via phone at +91 8458042666, WhatsApp, or email at support@cleanshyn.com.
High-pressure foam wash, tire dressing, alloy wheel cleaning, glass streak-free wiping, and protective gloss sealant application.
Our team carries professional mobile equipment. For water wash, access to an outdoor water point or regular household tap is appreciated.
Yes, you can easily select add-ons such as Engine Bay Detailing, AC Vent Sanitization, or Seat Shampoo during step 1 of booking.
Complete floor scrubbing, kitchen degreasing, bathroom descaling, balcony wiping, window sill care, cobweb removal, and fan/fixture dusting.
Yes, our professionals bring specialized industrial vacuums, microfiber mops, scrubber tools, and eco-friendly cleaning agents.
Yes, based on real-time slot availability, same-day slots with a minimum 2-hour advance notice can be booked directly online.
You will receive an instant confirmation SMS and WhatsApp notification with your booking number, specialist details, and scheduled slot.
We accept UPI (GPay, PhonePe, Paytm), Credit/Debit cards, Net Banking via Razorpay, and Cash/UPI on Service completion.
Eligible cancellations are refunded automatically back to your original payment method within 3 to 5 business days.
No passwords required! We use secure 6-digit OTP verification sent directly to your registered mobile number.
Yes, we cover Patia, Jaydev Vihar, Saheed Nagar, Khandagiri, Nayapalli, Chandrasekharpur, and all major residential sectors.
Yes, we provide Monthly, Quarterly, and Yearly regular maintenance packages with substantial savings on car and home care.
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